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TelAlert's sophisticated two-way messaging system offers the capability to alert staff and communicate mission-critical data at any time and any place, allowing for remote response via multiple devices. Much more than a paging system, TelAlert lets you easily initiate complex interactions with back office systems, allowing diagnostic action, record updating, message retrieval and more. TelAlert works with a range of communications vehicles, from PDAs to numeric pagers, telephone/voicemail, email, electronic signboards and loudspeakers.
TelAlert supports virtually all wireless platforms and protocols including SNPP, SMTP, TAP, WAP, TMEX, CHAT, UCP, SMPP and WCTP. TelAlert's SMPP implementation provides support for the latest SMS technology with delivery confirmation receipt. Integration notes are available for HP Openview, Remedy, CA, IBM Tivoli, BMC Patrol, Peregrine and others. Custom integration is possible with most applications as well.
Features:
- Scheduling and escalation capabilities that ensure 24/7 notification
- Support for scheduling that spans multiple time zones
- Persistency resulting in escalation until problem resolution is ensured
- Destination Wizard that allows quick set-up of message destinations
- Group Setup Wizard that facilitates the process of creating and maintaining distribution groups
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